Cancellation Policy 

Last Updated: 23-09-2023

At ARHOST, we understand that circumstances may change, and you may need to cancel your services or products with us. This Cancellation Policy outlines the terms and procedures for canceling services and products provided by ARHOST. By using our services, you agree to comply with this policy.

1. General Cancellation Policy

a. Cancellation Period: You have the right to cancel a service or product at any time, subject to the specific terms and conditions outlined in this policy and our Terms and Conditions.

b. Refund Eligibility: The eligibility for a refund upon cancellation is determined by our Refund Policy, which outlines the refund criteria and procedures.

2. Eligibility for Cancellation

a. Eligible Services: Most of our services and products can be canceled. However, some services, such as domain registrations, may have different cancellation rules. Please refer to the specific service’s terms for cancellation eligibility.

b. Cancellation Request: To request a cancellation, you must follow the procedures outlined in this policy and contact our customer support team.

3. How to Request a Cancellation

To initiate a cancellation, follow these steps:

a. Contact Support: Contact our customer support team via email at support@arhostbd.com or through the contact details provided on our website.

b. Provide Details: Include your account information, service or product details, and the reason for the cancellation request.

c. Review and Confirmation: Our team will review your request and provide confirmation of the cancellation and any applicable refund in accordance with our Refund Policy.

4. Cancellation Process

a. Service Termination: Upon cancellation, we will terminate the service or product in accordance with our standard procedures.

b. Refund Processing: If a refund is applicable according to our Refund Policy, it will be processed as described in that policy.

5. Exceptions

a. Domain Registrations: Domain registration fees are typically non-refundable once the registration process is complete. Please review our Refund Policy and domain-specific terms for any exceptions.

b. Promotional Offers: Some promotional offers may have specific cancellation terms and conditions. Please review the terms of the promotion for cancellation eligibility.

6. Contact Us

If you have any questions or concerns about our cancellation policy, please contact us at:

Email: support@arhostbd.com Phone: 01648433927 Address: Flat Number: Ta-131, Wakil Tower, 131 Gulshan Badda Link Rd, Dhaka 1212

By using our services, you acknowledge that you have read and understood this Cancellation Policy and agree to abide by its terms and conditions. ARHOST reserves the right to modify this policy at any time, and any changes will be posted on our website.

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